Troubleshooting GSM-Ready 56K/ISDN
under NT4.0, check the following:
Did Windows NT4.0 come pre-installed
on your notebook?
If this is not the case, check with your notebook
manufacturer what steps need to be taken to correctly
install NT4.0 on your notebook. e.g.
PC-Card controller, Setup CMOS upgrade, Sohttpacks
...
This compatibility- and configuration information
can often be found on the notebook manufacturers website.
Did your notebook came pre-installed
with a PC-card configuration program? e.g. CardWizard,
CardSoft, ...
Many pre-installed NT notebooks come
with a PC-card service program installed
to help you configure PC-cards under NT. However,
these programs do not support all PC-cards.
In order to uninstal this PC-card configuration
software from your notebook, go to:
<Start> <Settings> <Control
Panel> <Add/Remove Programs> select
the PC-card configuration program
from the <install/uninstall>
list and click the <Add/Remove>
button. (for a back-up of this program contact your
notebook manual or -manufacturer).
Does your notebook has an Infrared Port
(IRDA)?
Most notebooks have an infrared port build-in. This
port can take up some vital resources. Disabling this
port could prevent a lot of configuration problems.
On most notebooks this needs to be done in the System
Setup. Check with your notebook manufacturer on how
to disable the Infrared Port.
What steps should be taken before installing
the GSM-Ready 56K/ISDN card under NT4.0?
- If you use a dockingstation, undock your PC before
Start Up.
- Remove all other PC-cards from the PCMCIA slots.
- Boot the PC <Undocked - without Network
support>
- Go to <Start> <Settings> <Control
Panel> <Modems> and remove previous
modem installations.
- Go to <Start> <Settings> <Control
Panel> <Ports> and remove all present
COM-ports.
- Reboot without any PC-card inserted and go to <Start>
<Settings> <Control Panel> <Ports>.
Windows NT4.0 will add COM-ports,
depending on the communication devices present on
your PC,
e.g. COM1 for the PC's serial port (if this
port was not disabled in the System SetUp).
Reboot your PC <Undocked - without Network
support>, this time with the GSM-Ready
56K/ISDN card inserted in the PCMCIA slot.
Go to <Start> <Settings> <Control
Panel> <Ports>. You will find that
an additional COM-port was added by Windows NT4.0.
Check what port was added, we will later install the
modem driver of the ANALOG/GSM part of the GSM-Ready
56K/ISDN card on this port.
Insert the GSM-Ready 56K/ISDN installation
CD-ROM. Run Setup and follow the instructions on your
screen:
D:\Capi\WinNT\Disk1\setup.exe (if
the name of your CD-ROM drive is D:)
During this installation you will be prompted to configure
Dial-Up Networking, you can do so or select to do
it later.
To install the ANALOG/GSM driver, go to:
- <Start> <Settings> <Control
Panel> <Modems> <Add...>
- select <don't detect my modem; I will
select it from a list>, click <next>
- under <Manufacturers> choose
<OPTION>
- select <GSM-Ready 56K PC Card Modem>,
click <next>
- select the COM-port that was added
by NT4.0 for the GSM-Ready 56K/ISDN
card, click <next>
- click <Finish> and
reboot the PC
- during this installation you will be prompted to
configure Dial-Up Networking, you can do so or select
to do it later.
When the installation was done successfully you should
see the following changes in your System:
- Three COM-ports added, one analog/GSM
and two ISDN ports; <Start>
<Settings> <Control Panel> <Ports>
- Two new icons in the Control Panel; <Option/Digi
ISDN-Modems> and <Option/Digi
ISDN-Ports>
under <Option/Digi ISDN-Modems>
you will find a list of ISDN protocols that can be
used to set up a connection
under <Option/Digi ISDN-Ports>
you will find the two ISDN ports
that were added to the system
The most common configuration problem under NT4.0
is a resource conflict involving IRQ's.
By default the GSM-Ready 56K/ISDN
card is installed on IRQ11. In case
you encounter connection problems after a correct
installation, changing the IRQ often
solves the problem. Windows NT will
not always report the resource conflict. IRQ10
or IRQ15 will often do the trick.
To change the IRQ-setting for the
GSM-Ready 56K/ISDN, right click the
<Network neighborhood> icon,
got to <Properties> <Adapters>,
click on the <GSM-Ready 56K/ISDN>
adapter, click <Properties>,
go to resources and change the IRQ-setting to a different
value. Reboot so the settings can take effect.
How can I configure my GSM-Ready 56K/ISDN card
on a Compaq Armada 1750/7800 running
NT4.0?
(The original Compaq NT4.0 softload comes pre-installed
with CardWare software)
1. Disable the infrared port in the System SetUp (F10)
2. De-install the Cardware software (Control Panel
- Add/Remove programs)
3. Reboot with GSM-Ready 56K/ISDN inserted
4. Run the GSM-Ready 56K/ISDN setup from CDRom to
install CAPI drivers
5. Change proposed resources (irq11-3E8-D8000)
to irq15-3E8-D8000
(on the Armada 7800 when left on irq11 the system
hangs on logon)
6. Reboot
7. To install the ANALOG/GSM driver, go to:
- <Start> <Settings> <Control
Panel> <Modems> <Add...>
- select <don't detect my modem; I will
select it from a list>, click <next>
- under <Manufacturers> choose
<OPTION>
- select <GSM-Ready 56K PC Card Modem>,
click <next>
- select the COM-port that was added
by NT4.0 for the GSM-Ready 56K/ISDN
card (COM2),
click <next>
- click <Finish> and
reboot the PC
- during this installation you will be prompted to
configure Dial-Up Networking, you can do so or select
to do it later.
How can I configure my GSM-Ready 56K/ISDN card
on a Compaq Armada M700 running NT4.0?
(Do NOT install the CardWare software available from
Compaq softload -
If necessary the CardWare software can be de-installed
in <Control Panel> <Add/Remove programs>)
Start up without any PC-card inserted.
1. Disable the infrared port in the System SetUp
- press F10 on boot
- Select: Security - Device Security - Infrared port
=> DISABLE
- exit saving changes
2. After Start up go to: <Start> <Settings>
<Control Panel> <Add/Remove programs>
and remove the <Compaq 56K (v.90)
Mini PCI modem> to free up COM2
3. Go to: <Start> <Settings> <Control
Panel> <Modems> and remove all present modems
4. Go to: <Start> <Settings> <Control
Panel> <Ports> and remove all present ports
5. Reboot (only COM1 will be redetected automatically)
6. Reboot with the GSM-Ready 56K/ISDN PC-card inserted
(COM2 will be added automatically)
7. Run the GSM-Ready 56K/ISDN setup from CD-Rom to
install CAPI drivers for NT
8. Change proposed resources (irq11-3E8-D8000)
to irq9-2F8-D8000
9. Reboot
10. To install the ANALOG/GSM driver, go to:
- <Start> <Settings> <Control
Panel> <Modems> <Add...>
- select <don't detect my modem; I will
select it from a list>, click <next>
- under <Manufacturers> choose
<OPTION>
- select <GSM-Ready 56K PC Card Modem>,
click <next>
- select the COM-port that was added
by NT4.0 for the GSM-Ready 56K/ISDN
card (COM2),
click <next>
- click <Finish> and
reboot the PC
- during this installation you will be prompted to
configure Dial-Up Networking, you can do so or select
to do it later.
How can I configure my GSM-Ready 56K/ISDN card
on a Compaq Armada E500 running NT4.0?
(Do NOT install the CardWare software available from
Compaq softload -
If necessary the CardWare software can be de-installed
in <Control Panel> <Add/Remove programs>)
Start up without any PC-card inserted.
1. Disable the infrared port in the System SetUp
- press F10 on boot
- Select: Security - Device Security - Infrared port
=> DISABLE
- exit saving changes
2. After Start up go to: <Start> <Settings>
<Control Panel> <Add/Remove programs>
and remove the <Compaq 56K (v.90)
Mini PCI modem> to free up COM2
3. Go to: <Start> <Settings> <Control
Panel> <Modems> and remove all present modems
4. Go to: <Start> <Settings> <Control
Panel> <Ports> and remove all present ports
5. Reboot (only COM1 will be redetected automatically)
6. Reboot with the GSM-Ready 56K/ISDN PC-card inserted
(COM2 will be added automatically)
7. Run the GSM-Ready 56K/ISDN setup from CD-Rom to
install CAPI drivers for NT
8. Change proposed resources irq11 to irq9
(do not change any other resources)
9. Reboot
10. To install the ANALOG/GSM driver, go to:
- <Start> <Settings> <Control
Panel> <Modems> <Add...>
- select <don't detect my modem; I will
select it from a list>, click <next>
- under <Manufacturers> choose
<OPTION>
- select <GSM-Ready 56K PC Card Modem>,
click <next>
- select the COM-port that was added
by NT4.0 for the GSM-Ready 56K/ISDN
card (COM2),
click <next>
- click <Finish> and
reboot the PC
- during this installation you will be prompted to
configure Dial-Up Networking, you can do so or select
to do it later.
How can I configure my GSM-Ready 56K/ISDN card
on a Dell Latitude CPi running NT4.0?
(The original Dell NT4.0 softload comes pre-installed
with Softex PC Card Controller software. This software
can be downloaded from: http://www.dell.com)
1. In System Setup (Fn + Setup):
Docking Ethernet: Disabled - page1
Docking IRQ: Optimized - page1
Infrared Data Port: Disabled -
page2
2. Boot your PC without any card inserted
3. Go to: <Control Panel> <Ports>
remove all ports and reboot without
the GSM-Ready56K/ISDN card inserted.
(com1 will be detected for the serial port - no other
ports detected)
4. Install Capi drivers for the GSM-Ready56K/ISDN
card
5. Change proposed irq11 to irq10
6. Choose <Install xxx-Isdn Comport>
7. Select EURO-ISDN DSS-1
8. In the <Properties of GSM-Ready 56K/ISDN
& GSM PC Card> window under <Resources>,
select <COM Port Address>
2F8 (Com2)
9. Finish and shut down the PC
10. Insert the GSM-Ready56K/ISDN card and reboot
11. Go to <Control Panel> <Modems>
<add>, select <Manufacturer> OPTION
- select <Modems>
GSM-Ready56K/ISDN card
Modem and reboot (drivers needed for Analog/GSM
part of the card).
Without the Softex PC Card controller software
installed the system becomes unstable when the PC
card is installed.
After installing my GSM-Ready 56K/ISDN card
everything works except GSM calls via Dial-Up-Networking?
Go to <Start> <Settings> <Control
Panel> <Modems>
Click the properties of the GSM-Ready 56K/ISDN
card modem and choose <Connection>
Make sure that following configuration options are
UN-checked:
<Wait for Dialtone>
<Cancel the call if not connected within xx
seconds>
(To make sure your Data/Fax subscription for your
SIM card is activated contact your GSM network provider)
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